Skills and Technologies

  • Cloud Platforms: AWS, Azure
  • Containerization & Orchestration: Docker, Kubernetes, Helm
  • Infrastructure as Code: Terraform, CloudFormation, Terratest
  • Programming Languages: Go, Python, Bash
  • Monitoring & Logging: Grafana, DataDog, Prometheus, OpenTelemetry, Loki
  • CI/CD Tools: GitLab CI/CD, Jenkins, GitHub Actions
  • Networking Protocols: TCP/IP, BGP, DNS, HTTP/S, TLS

Experience

Senior Software Engineer → Staff Software Engineer

ServiceNow, Santa Clara, CA - July 2025 - Present

  • Built a Golang proxy microservice that consumes requests from the Glide frontend and orchestrates the lifecycle of single-tenant customer pods, replacing a previously manual provisioning process
  • Developed an in-pod Golang service wrapping a Java JAR of third-party metadata collector business logic, bringing legacy logic into a container-native runtime
  • Implemented a customer-facing Golang proxy microservice that brokers tenant interactions with collector pods, now deployed globally and available to all ServiceNow customers
  • Authored net-new GitLab CI/CD pipelines (build, unit/integration tests, security scans) integrated with ServiceNow’s internal build and artifact systems, with zero failed deployments attributable to these services since launch
  • Wrote net-new Helm charts consumed by ServiceNow’s internal Kubernetes workload tooling, standardizing Services, Certificates, Deployments, and Replica Sets across all three microservices
  • Partnered with the security team to requisition TLS certificates and provision secrets via ServiceNow’s custom vault, and stood up alerts, monitors, and dashboards as ConfigMaps in Helm for day-one observability
  • Adopted KinD (Kubernetes in Docker) for local development, shortening feedback cycles and reducing review comments on pull requests

Senior SRE → Staff SRE

data.world, Austin, TX - March 2024 - July 2025

  • Replaced Lacework with Golang/Docker Lambdas built on AWS Config and Systems Manager, cutting ~$100K in annual licensing costs
  • Stood up an enterprise Terraform platform - private module registry, Terratest-based Golang test suite, and Terraform Cloud - standardizing infrastructure deployments across the organization
  • Migrated legacy infrastructure and application code to multi-architecture Docker builds, delivering a 20% performance increase across production workloads
  • Migrated legacy IaC from CloudFormation to Terraform and integrated OIDC for AWS access, improving change auditability and eliminating long-lived credentials
  • Built a Terraform and Golang pipeline to scan newly built AMIs for vulnerabilities before release, with multi-channel alerting that routes findings to owning teams
  • Automated build and deployment of Dockerized AWS Lambdas within a Terraform monorepo, proving out a pattern now used to manage diverse application code across the org
  • Built reusable GitHub Actions and workflows adopted enterprise-wide, eliminating duplicated CI logic across ~20 repositories

Senior Site Reliability Engineer

OpenGov - May 2021 - March 2023

  • Analyzed CPU and memory patterns across 400+ databases to rebalance Azure Elastic Pools, reducing resource consumption by 20% and cutting associated Azure spend
  • Owned production incident response and root-cause investigation, maintaining 99.99% uptime across customer-facing systems
  • Built SLI/SLO tracking in Grafana, Azure Monitor, and New Relic across infrastructure and application tiers, catching regressions before customer impact

Software Engineer → Principal Software Engineer

Northrop Grumman, Huntsville, AL - February 2019 - May 2021

  • Prototyped DevOps tooling for classified on-premises environments, validating compatibility with strict compliance and security controls
  • Delivered software to classified environments using Docker, Docker Compose, the ELK stack, and Jenkins CI/CD pipelines, introducing centralized logging, monitoring, and automated deployment to a previously manual workflow
  • Introduced DevOps practices to legacy systems, shortening release cycles and accelerating delivery of system updates
  • Automated build and delivery across RHEL and Solaris targets, replacing manual processes that had caused inconsistent deployments
  • Designed and maintained Jenkins pipelines for critical applications, surfacing build and deployment status that had previously been opaque to the team

Previous Experience

  • Associate Systems Software Engineer, Abaco Systems, Huntsville, AL - May 2018 - February 2019
  • Software Engineering Aide, Radiance Technologies, Huntsville, AL - November 2015 - May 2018

Education

  • Bachelor of Computer Science - 2018
    University of Alabama in Huntsville
  • Bachelor of Music - 2011
    University of Montevallo